Shipping policy

Shipping Options & Delivery Costs

We offer the following shipping options - you will be asked to select a shipping method at checkout.

USPS

FREE SHIPPING on orders 60 and over

Order Processing Time

All orders placed before 1pm CST Monday to Friday are processed and dispatched the same day if the item is ready to ship, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.

Custom Orders

Customized orders may take up to 3 days to ship due to the wax needing to harden for 24 hours before packaging.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address 24 hours after your order has been placed.

We are sorry but we do not ship to P.O. boxes.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.